Personal trainer app: session schedule, payments and notes on client progress
Personal and group sessions, passes and reports in one place.
Sessions are over. The messages aren't.
When's the next session, how much is left on my pass, what weight did I lift last time, where do I send the money. Each takes a minute, and over a month that adds up to hours. Clients see some answers on their portal themselves; the rest you'll find in Syncoly.
From chat chaos to order in one app
Situations every trainer knows, and how Syncoly helps in each.
Personal sessions in a notebook, classes in a group chat
Personal and group sessions in one calendar
Add, move and track the status of every session in an easy-to-use calendar. Recurring sessions repeat on their own, and group sessions require Premium.
- Repeats daily, weekly or monthly
- Moving or canceling a session takes seconds
How much is left on my pass?
A pass is a prepayment on the balance
A client paid for the month? Add the amount to their balance. Each completed session deducts its price, and what's left is always visible: in the app for you, on the portal for your client.
- One price per client; set a lower one for clients who only come to classes
- The full history: top-ups, charges and cancellations
- Top up a balance and the client gets a notification right away
What weight did I lift last time?
Notes on every session and every client
After a session, write down what you did: exercises, sets, weights. Next time, open the last session and pick up where you left off. On the client's card, keep what always matters: the goal, progress, nutrition plan and limitations.
- Only you see the notes; they never appear on the client's portal
- Add to the notes even after the session is completed
Can't make it today, an hour before the session
Late cancellations: you decide whether to charge
When you cancel a session, turn on "Charge clients" if you take payment: the usual session price or another amount. If you called it off yourself, turn on "Canceled by me" instead: the client pays nothing and it doesn't count as their miss.
- Reports count unpaid cancellations as lost income
- Premium
After a class: who came, and who pays what
Group classes: everyone at their own price
Mark anyone who didn't come as absent and complete the session: Syncoly shows the amount each attendee pays at their own price. Absentees are charged nothing unless you choose to.
- Each client's attendance shows in reports
What time is my session tomorrow?
The client portal: schedule, balance and your rules
Send a client the link to their portal and they'll see their sessions for last week, this week and next, their balance and latest payments. Plus your rules, payment details and contacts.
- No app and no sign-up, just a link
- Before each session, the client gets a reminder on their phone
My bank details got lost in old chats
Your payment details on the client's portal
Add your payment details to your profile and they appear on your clients' portals, so you no longer have to dig out your bank details and send them in chats every time. Clients see your details and the amount due on the portal, and copy them straight into their banking app.
- Up to three cards or IBANs, with the recipient's details
Who in the class shows up, and who skips?
Every client's attendance
Reports show how many sessions you held this month and how many were canceled, charged or not. Client Activity shows each client's visits, misses and attendance rate.
What's left after the gym rent?
Net income after rent and the club's share
Add your expenses: gym rent as a fixed amount, the club's share and tax as a percentage of income. The report shows what you actually earned, and a three-month comparison shows how your income is changing.
- Expenses can repeat every month
- Prepayments aren't income: only what you charge for sessions counts
Good to know
- Money doesn't go through Syncoly: you record what clients pay you.
- Clients don't book sessions themselves: you keep the schedule.
- Free for up to 5 clients; more clients and group classes need Premium.
Still have questions?
How the portal, payments, reports and subscription work: the answers are in the FAQ.
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